How To Register Grandstream Phone

The Grandstream GXP2160 is an enterprise SIP phone with support for up to 4 lines, dual ethernet ports and can be configured through the built in spider web configuration folio.

This guide has been written for the Grandstream GXP2160 but should also utilise for similar models.

This guide will apply for the following handsets:

Grandstream GXP2130 v2
Grandstream GXP2135
Grandstream GXP2140
Grandstream GXP2160
Grandstream GXP2170

Come across the Grandstream GXP2160 product folio for more info.

Once the phone has powered upwards, printing the menu button and go to Status then Network Status.
The Menu button is the push in the center of the arrow keys.

The default username and password is admin if it has not already been changed.
At present become to the Account 1 General settings.
Fill up out your provided SIP details as below.
Your details tin be found in your Welcome Pack.

If the phone will not register, check over the account info page for anything that may be mistyped.

Ensure that:

Account Active is ready to Yep
SIP Settings → Basic Settings → SIP Registration is set to Yes
SIP Settings → Basic Settings → SIP Transport is set to UDP
SIP Settings → Session Timer → Caller Request Timer is set to Off
SIP Settings → Session Timer → Callee Request Timer is set to Off
SIP Settings → Session Timer → Force Timer is set to Off
Audio Settings → Send DTMF is prepare to via RTP (RFC2833)
Sound Settings → Preferred Vocoder - selection 1 is set to Grand.722(broad ring)
Audio Settings → Preferred Vocoder - pick 2 is prepare to PCMA

Ensure SIP ALG is disabled on your router. See this page for further information.

Your firewall is not preventing your phone from reaching the internet. Please refer to the NAT and Firewall settings folio.

Please be aware that nosotros do not back up this model and then will be unable to offering assistance. Please contact your supplier for further aid if required.